{"id":8003,"date":"2018-03-01T16:22:59","date_gmt":"2018-03-01T15:22:59","guid":{"rendered":"https:\/\/phoneenglish.es\/blog\/?p=8003"},"modified":"2023-10-27T11:08:39","modified_gmt":"2023-10-27T09:08:39","slug":"effective-customer-service-during-mergers-and-acquisitions","status":"publish","type":"post","link":"https:\/\/phoneenglish.es\/blog\/2018\/03\/effective-customer-service-during-mergers-and-acquisitions\/","title":{"rendered":"Effective Customer Service during Mergers and Acquisitions"},"content":{"rendered":"\n<p><strong><em>B2 &#8211; Upper Intermediate<\/em><\/strong><\/p>\n\n\n\n<p>When a company goes through transition after a merger and acquisition, there are some negative impact on the business&#8217;s operations and in some cases, customer relations.<\/p>\n\n\n\n<p>Read more to find out about how to provide effective customer service during M&amp;A.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.linkedin.com\/advice\/3\/how-can-you-provide-effective-customer\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.linkedin.com\/advice\/3\/how-can-you-provide-effective-customer<\/a><\/strong><\/p>\n\n\n\n<p><strong>Discussion Questions:<\/strong><\/p>\n\n\n\n<p>1. Explain the three challenges companies face during an M&amp;A transition.<br>2. Have you ever worked for a company that underwent re-organization? Talk about this period.<br>3. Give some ways on how to ensure smooth M&amp;A transition.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B2 &#8211; Upper Intermediate When a company goes through transition after a merger and acquisition, there are some negative impact on the business&#8217;s operations and in some cases, customer relations. Read more to find out about how to provide effective customer service during M&amp;A. https:\/\/www.linkedin.com\/advice\/3\/how-can-you-provide-effective-customer Discussion Questions: 1. Explain the three challenges companies face during [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[291,162,8710,292,289,293],"class_list":["post-8003","post","type-post","status-publish","format-standard","hentry","category-homework","tag-b2-upper-intermediate","tag-business","tag-business-and-business-english","tag-first-certificate-fce","tag-reading","tag-text"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Effective Customer Service during Mergers and Acquisitions | phone english blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phoneenglish.es\/blog\/2018\/03\/effective-customer-service-during-mergers-and-acquisitions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Effective Customer Service during Mergers and Acquisitions | phone english blog\" \/>\n<meta property=\"og:description\" content=\"B2 &#8211; Upper Intermediate When a company goes through transition after a merger and acquisition, there are some negative impact on the business&#8217;s operations and in some cases, customer relations. Read more to find out about how to provide effective customer service during M&amp;A. https:\/\/www.linkedin.com\/advice\/3\/how-can-you-provide-effective-customer Discussion Questions: 1. 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