Airlines Sell Too Many Tickets

B2 – Upper Intermediate

Airlines usually sell more tickets than what the aircraft can accommodate predicting that there will be enough seats for those who have showed up. But what if there isn’t? It can be very upsetting to be bumped off a flight whether voluntarily or involuntarily.

Watch the video explaining why airlines sell too many tickets.

Discussion Questions:

  1. How do airlines profit from overbooking?
  2. Do you agree that overbooking is unethical?
  3. Have you ever been bumped off a flight? Were you compensated highly by the airlines company?
  4. Are you aware of the major rights of an air passenger?
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