B2 – Upper intermediate
In the world of business and even in our day to day interactions, we will meet with and talk to people with different personalities. Understanding other people’s personality traits can completely transform your communication skills with others in any setting.
Learn about the four personality traits in the video below.
Discussion Questions:
1. Explain the four personality types and how to deal with them in a business transaction.
2. What personality do you think you have?
3. What personality type/s do most of your clients have?
4. How can we de-escalate or resolve personality clashes with a friend, family, and co-worker?