Managing Conflict in the Workplace

B2 – Upper Intermediate

Conflict can happen anywhere. Even more so in a competitive environment such as the workplace. It could stem from different employee backgrounds and personalities. When left unresolved, it could lead to more serious problems at work.

Let’s listen to the podcast about managing conflict in the workplace.

https://learnenglish.britishcouncil.org/business-english/podcasts-for-professionals/managing-conflict

Discussion Questions:

  1. What are common causes of workplace conflict?
  2. Have you ever experienced or witnessed workplace conflict? How was it resolved?
  3. How can workplace conflict be avoided?
  4. In your company, what are the conflict management strategies being implemented when workplace tension arises?
  5. How is good, constructive working atmosphere achieved/maintained in your workplace?

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