Tag: business and business english

Steve Jobs Talks About Managing People

B2 – Upper Intermediate

Steve Jobs was one of the most famous CEO in the world. Ever wonder how he did it? How did he manage his people and build a successful multinational company?

Watch as Steve Jobs talks about managing people.

Discussion Questions:

  1. According to the interview, how is the company organized?
  2. What kind of organization is set up in this company?
  3. According to Steve Jobs, why did Apple become successful? Share your thoughts on this.
  4. Explain your company’s management style. Is there anything that you would like to change?
  5. What do you think is the best way to manage people? Elaborate.

Protesters Ransack South African H&M Stores Over Racist Ad

B2 –  Upper Intermediate

H&M, a Swedish multinational clothing-retail company, faces a backlash when an image of a black child models a sweatshirt with the slogan “coolest monkey in the jungle” came out.

This led to protesters running amok in some H&M stores in South Africa to express their anger.

Read the article to know more.  

https://www.nbcnews.com/news/world/protesters-ransack-south-african-h-m-stores-over-racist-ad-n837506

Discussion Questions:

  1. What are your thoughts on H&M’s advert?
  2. What are your thoughts on the protesters action?
  3. Speak about another company that was involved in a similar controversial.
  4. H&M already issued an apology for the racist advert. How do you think this kind of advert or controversy can affect a company like H&M?
  5. Share your thoughts about protests over corporate wrongdoing turning violent in South Africa. Has there ever been a similar incident in your country? Talk about it.

Cities Face a Surge in Online Deliveries

B2 – Upper Intermediate

Online delivery service is very popular and a convenient way for customers to receive items right at their doorstep but to what extent? Will this continue to keep the streets busy and congested.

Read the article to know what the growth of online shopping looks like on the ground in America’s largest cities.

http://www.bbc.com/news/business-42245367

Discussion Questions:

  1. Talk about some problems associated with growing deliveries brought about by skyrocketing online shopping.
  2. What can be done to address these issues?
  3. Do you think it is the same problem in the city where you live in? Why is this so?
  4. How do you feel about online shopping deliveries overall?
  5. How important is online shopping for you?

Instant Gratification as a Marketing Tactic

B2 – Upper Intermediate

Humans are naturally inclined to have desires for things. In the business setting, whoever provides these desires in the best way and timely manner possible, gets ahead of the competition.

With this in mind, instant gratification can offer a wide array of benefits for digital marketers.

Get a deeper understanding of instant gratification, how it works to a company’s advantage in marketing, and ways to provide it to customers.

Leveraging Instant Gratification as a Winning Marketing Tactic

Discussion Questions:

1. Explain why people expect immediate responses now.

2. What are your thoughts on the ideas presented in this article?

3. What are some other ways to handle customer’s desire for instant gratification?

4. Does the company you work for use instant gratification? In what ways?

5. Do you agree that instant gratification provides benefits for businesses?

Bank of England Staff Go on Strike

B2 – Upper Intermediate

Employees are going on a strike. They have decided to demand a pay increase from the Bank of England. Getting very little to no rise in their salary means workers have to constantly make ends meet.

Find out more about the current situation that the bank’s staff have to face and what led them to make the said decision.

http://www.breakingnewsenglish.com/1707/170705-bank-of-england.html

Discussion Questions:

1. What do you think are the good and bad things about being a bank worker?

2. Do you think good pay is the most important requirement in a job? Cite a few reasons why.

3. Talk about what you know about the pay rise system in your country.

4. What are the usual reasons workers’ union go on strike in your country?

5. Do you believe strikes should be forbidden? Explain.

Clearing Up Confusions

B2 – Upper Intermediate

Rumors in the workplace can lead to hurt feelings and may mean employees have to work in a hostile environment. Whether a rumor is true or not, the outcome of spreading it can be damaging. Employers have a responsibility to try to control the spread of workplace rumors to ensure that the work environment is a positive place for all employees.

Watch the video and read the transcript about clearing up confusions.

http://www.bbc.co.uk/learningenglish/english/features/english-at-work/47-language-to-clear-up-confusion

Discussion Questions:

  1. Do you and your colleagues chit chat with each other? Why or why not?
  2. Talk about a situation where it was necessary for you to clear up a confusion at work.
  3. What are some common topics do coworkers speak about?
  4. What are things employees shouldn’t be talking about among themselves in the office?
  5. How damaging is it to spread rumors in the workplace? Explain and cite examples as well.

Making Someone Redundant

B2 – Upper Intermediate

If one is ever made to be redundant, their employer must treat them with fairness and act in accordance with their contract and legal redundancy rights. That includes making sure they’re consulted, following the right selection process, and giving them sufficient notice period.

Everyone should know their rights when faced with this situation.

Watch the video and read the transcript about making someone redundant.

http://www.bbc.co.uk/learningenglish/english/features/english-at-work/50-language-used-making-someone-redundant

Discussion Questions:

  1. Is work redundancy common in the workplace in your country? Talk about some instances you know of.
  2. What are the rights of an employee who has been terminated due to redundancy?
  3. In your opinion, how long should the notice period be?

Forget Office Cubicles, Try ‘Co-Working’

B2 – Upper Intermediate

In a more globalized world, sharing resources hasn’t been new. Now, a new concept of a “Co-working Space” which helps small businesses and self-employed individuals to stay connected with others by renting a room or small place to work.

Let’s learn more about this coworking work environments, watch the video and read the transcript.

https://www.voanews.com/a/co-working-new-office-style/3365475.html

Discussion Questions:

  1. What does Carl Pierre think the advantages of such a workspace are?
  2. What do you think about the concept of co-working spaces?
  3. What does your workspace look like?
  4. Describe your ideal/dream workspace.
  5. Do you think that, in the future, all business will be conducted from a co-working space? Why or why not?
  6. Do you think that, in the future, offices will become obsolete because of the Internet? Why or why not?

Tesco Homeplus Virtual Subway Store

B2 – Upper Intermediate

Innovation is the development and implementation of ideas that lead to more value for whatever business you are in.

When grocery chain Tesco wanted to expand their market share in South Korea, they came up with a brilliant idea. Because the people in South Korea work long hours, Tesco thought of an efficient way to sell their products.  Why is this shop interesting to view?

Watch the video to find out. Be able to answer the questions that follow.

Discussion Questions:

  1. What do you think about Tesco’s virtual store at subway stations in South Korea?
  2. How was Tesco better than its competitor in terms of innovation?
  3. Do you think this innovative idea could be successfully applied in all countries? Explain.
  4. What are the most important innovations for you in your daily life?
  5. Have you ever worked for a company that has implemented any innovative ideas? Talk about it.
  6. Have you ever had an innovative idea? If so, did you put it into action?

Ageism at Work

B2 – Upper Intermediate

A newbie does not have enough experience. A senior colleague is not technology illiterate. These are some common assumptions and generalizations we sometimes make based on a person’s age.

Ageism exists in the workplace. Are we just supposed to just sweep this issue under the rug?

Click on the link below to read more on ageism in the workplace.

https://www.theguardian.com/careers/2017/apr/24/ageism-at-work-being-mistaken-for-the-work-experience-kid-is-humiliating

Discussion Questions:

  1. What are the negative effects of ageism on an individual?
  2. What might be the positive impact of it?
  3. Does ageism in the workplace exist in your company and/or country? Talk about it.
  4. Talk about a situation when you witnessed ageism happening.
  5. What is your stand on this, “This [ageism] isn’t just an issue young people face.“?