B2 – Upper Intermediate
Nobody likes waiting forever in queues at checkout counters. Long queues cause shopper exhaustion, decrease customer service experience, and may even result in shopping cart abandonment.
In the U.S, a new store was opened featuring the world’s most advanced shopping technology. It uses a combination of artificial intelligence, computer vision, and data gathered from multiple sensors. You walk in, pick out what you want, and walk out. Amazon calls it a ‘just walk out’ shopping experience.
Let’s read the article below to know more about how Amazon Go works.
https://www.english-online.at/news-articles/business-economy/amazon-go-first-automated-store.htm
Discussion Questions:
- What do you think of Amazon Go?
- What details make the Amazon Go store different from a traditional grocery store?
- What are the advantages and disadvantages of this kind of shopping technology?
- Do you prefer online shopping or shopping in stores?
- Why is the competition among convenience stores so tough?
- How could going shopping be made a better experience?