Store Returns

B2 – Upper Intermediate

Store return policy is considered one of the most important factors in customer’s purchasing decision. Customers want the guarantee that they can return the product they bought with no hassles. Therefore, it is necessary for companies to set reasonable return policies. However, do customers really take the time to understand them?

Listen to this audio and read the transcript on store returns.

Discussion Questions:

  1. What is wrong with the sweater according to the customer?
  2. Why isn’t the customer allowed to return the product?
  3. Have you returned a product before? How did it go?
  4. What is the usual return policy in your country? Do you carefully read the terms and conditions in a return policy?
  5. Have you ever had any other problems returning products and getting a refund?

Car Accidents

B2 – Upper Intermediate

If you have been driving for awhile, you’ve probably already realized that not everyone drives well, although, most people think they do. Some drivers change lanes without paying much attention, some drive too fast, others drive too closely to other vehicles on the road and some make sudden turns causing road accidents.

Listen to this audio and read the transcript on car accidents.

Discussion Questions:

  1. What happened to Katie? How did it happen?
  2. What’s wrong with the car? How did this accident affect Katie’s plans for the weekend?
  3. What solution does the mother provide?
  4. Have you ever been in or witnessed a car accident before?
  5. What driving safety measures do you always follow?

How False Information Spreads

B2 – Upper Intermediate

Today, almost everything we do has something to do online; may it be our pastime or our jobs. Sometimes, we feel the need to be connected online for fear of missing out on a lot of things.

As a result, different industries have adapted to this trend and have increased their online presence. This includes news media. Now, it’s more common to see people reading news articles online than in a newspaper. With so much information available at our fingertips, we need to be careful about the things we read online.

Click the link and listen to the audio to learn more about how quickly false information can be spread online.

https://learnenglishteens.britishcouncil.org/skills/listening/advanced-c1-listening/how-false-information-spreads

Discussion Questions:

  1. What are the reasons false information spread so easily with the help of technology?
  2. How can false information be prevented from being spread on the internet?
  3. Share a hoax you have heard of before that many people believed right away.
  4. Do you read the news online? Which websites do you get your news from? Why do you get info from these websites?
  5. Do you use Wikipedia? What is your opinion about it or the information on it?

Playing with Fire

B1 – Intermediate

We often hear this idiom “playing with fire”. Literally, we know that fire is dangerous and we could get hurt or destroy stuff. Thus, this phrase means doing something risky or dangerous.

We can also relate this to the story in Prometheus. In Greek religion, he is one of the Titans and also called the God of Fire. He disobeyed the Gods and stole fire to give it to humans. This is a good deed but he was still punished by Zeus in the end.

Let us hear more about the expression “playing with fire” in the audio below.

http://www.idioms4you.com/complete-idioms/playing-with-fire.html

Discussion Questions:

  1. What does “if you play with fire, you might get burned” mean?
  2. Are you always cautious or do you like doing taking risks? Why is this?
  3. What is the most risky thing you have ever done in your life? Did you end up “getting burned”? Given a chance, would you do it again? Why or why not?
  4. What do you do when you can not achieve your objectives?
  5. What fun activities can we do that are not dangerous at all?

The Ideal Woman

B2 – Upper Intermediate

Although there are times when it is not easy to know the reasons why we fall in love, the reasons why we stay in love are easier to recognize. Perhaps looking for a perfect partner is unrealistic that is why we must settle with the next best thing — an ideal partner.

Let’s listen to Ed and Rocky as they talk about Rocky’s ideal woman.

Discussion Questions:

  1. What kind of woman does Rocky like?
  2. What do you think of his ideal woman? Do you agree with his thoughts on household responsibilities?
  3. What is your idea of the perfect man/woman?
  4. Is it good to have high expectations in a relationship?

Divorce Lawyers

B2 – Upper Intermediate

Marriage is a commitment. It’s a commitment to do whatever is necessary to make the marriage work. There are times when it just won’t work despite the compromise the couples make. When is it right to surrender?

Let’s listen to Phil’s potential divorce story.

Discussion Questions:

  1. What is going on between Sharon and Phil?
  2. What reasons does Phil have to justify his divorce? What does Tonya think about them?
  3. What does “call it quits” mean?
  4. Do you think Phil is ready for a married life?
  5. Do you have high divorce rate in your country? What are the common reasons couple get divorced?
  6. What do you think of divorce lawyers? Are they in demand and highly paid in your country?

Insect Ice Cream

B1 – Intermediate

Ice cream is a popular dessert among kids and adults. It has many flavors. But have you heard of an insect ice cream?

Despite a long tradition of eating insects in some countries, the image of eating insects is not for everyone.

However, a restaurant in South Africa is becoming popular because of an interesting dessert on their menu: maggot ice cream!

Listen to the audio and read the transcript about insect ice cream.

https://www.newsinlevels.com/products/insect-ice-cream-level-1

Discussion Questions:

  1. What do you think of this ice cream? Would you like to try it?
  2. What is your favorite dessert? Do you like ice cream?
  3. Have you tried any exotic ice cream flavors before?
  4. Have you eaten insects before? What did it taste like?
  5. In general, what is your opinion on extremely strange flavors/food?

Dating Violence Against Men

B2 – Upper Intermediate

Dating abuse or dating violence is the commission or threat of a violent act by a member of a relationship outside marriage usually during the dating or courtship period. It usually starts when one partner maintains total control over the other by means of violence and constant abuse. Although seldom reported, men can be victims of dating violence too.

Listen to this audio about dating violence against men.

Discussion Questions:

  1. Who is Brandon? What predicament is he in?
  2. What did he do to get out of this messy situation?
  3. Have you heard of real cases of domestic violence against men?
  4. Why do you think it is hard for men to come forward and talk about abuse?
  5. Since male victims are usually unwilling to seek for help, how do you think the society can encourage them to open up about dating violence?

Honey, Are You Listening?

B2 – Upper Intermediate

Communication is probably one of the most difficult parts of any relationship. Meanings get lost in translation because of poor communication or even worse when your partner just isn’t interested in what you have to say.

Let’s listen to this all too familiar couple’s conversation on communication.

Discussion Questions:

  1. What is the main issue the couple is talking about?
  2. What steps do they plan to take to resolve it?
  3. What does ” hold one’s tongue” mean?
  4. What are the qualities of a good listener?
  5. Do you have someone you always talk to to feel better?

Facebook Wrist Device Aims to Permit Control of Virtual Objects

B2 – Upper Intermediate

Technology is evolving fast. It is changing how people live their lives. We now have The Internet of Things wherein all devices we use can be connected to the internet. From washing machines to air conditioners, we can now control them through voice commands.

Facebook is developing a technology that would allow us to control objects that exist in the virtual world. This technology aims to give people the augmented reality (AR) experience that could one day be used in our day-to-day lives.

Listen to the audio and read the transcript to know more about this wristband device that is supposed to be used with AR glasses.

https://learningenglish.voanews.com/a/facebook-wrist-device-aims-to-permit-control-of-virtual-objects/5828544.html

Discussion Questions:

  1. What is Augmented Reality (AR)? How interesting is this for you?
  2. Is this kind of device something interesting to you? Why or why not?
  3. Do you think that AR technology could replace smartphones one day? Why or why not?
  4. What could be the possible uses of AR in our day-to-day lives?
  5. How important is technology in your life? Can you live without it?