Conversation with Colleagues

B1 – Intermediate

Business is all about good communication. While communicating with customers is important, internal communication must be given attention, too.

Communicating effectively with your colleagues minimizes misunderstandings and increases work efficiency. Active communication also produces healthy working relationships. This, in turn, creates a more pleasant and less stressful work environment.

Watch the video about a conversation with a colleague.

Discussion Questions:

  1. Is it easy to communicate with your colleagues? Why or why not?
  2. What do you often talk about with your colleagues?
  3. What are ways to communicate effectively with colleagues?
  4. Talk about a situation when you had a miscommunication with your colleagues. How was the problem resolved?
  5. What can be done to avoid miscommunication at work?

Rip-off Restaurant

B1 –  Intermediate

Japanese tourists were allegedly ripped off their meal at a Venice restaurant. The tourists reported the incident to the police which was then escalated to the mayor.

Let’s find out more by clicking on the links.

Audio  (Listen before reading the text)

https://breakingnewsenglish.com/1801/180124-rip-off-restaurant.html

Discussion Questions:

1. What’s your take on the issue?
2. What do you think of the mayor’s reaction?
3. Have you ever been ripped off? If so, how and why?
4. Do you check TripAdvisor.com for a certain establishment’s rating?

Corporate Social Responsibility

B2 – Upper Intermediate

We normally associate business with financial gains. But at the end of the day, is it really just about the money?

In recent times, a lot of companies are moving toward dedicating their efforts to developing their company’s corporate social responsibility’s arm.

Check out the link below for a better understanding of CSR.

https://www.investopedia.com/terms/c/corp-social-responsibility.asp

Discussion Questions:

1. In your own understanding, what is CSR?
2. In your opinion, should CSR be an important part of any company? Why or why not?
3. Talk about your company’s CSR.

Steve Jobs Talks About Managing People

B2 – Upper Intermediate

Steve Jobs was one of the most famous CEO in the world. Ever wonder how he did it? How did he manage his people and build a successful multinational company?

Watch as Steve Jobs talks about managing people.

Discussion Questions:

  1. According to the interview, how is the company organized?
  2. What kind of organization is set up in this company?
  3. According to Steve Jobs, why did Apple become successful? Share your thoughts on this.
  4. Explain your company’s management style. Is there anything that you would like to change?
  5. What do you think is the best way to manage people? Elaborate.

Protesters Ransack South African H&M Stores Over Racist Ad

B2 –  Upper Intermediate

H&M, a Swedish multinational clothing-retail company, faces a backlash when an image of a black child models a sweatshirt with the slogan “coolest monkey in the jungle” came out.

This led to protesters running amok in some H&M stores in South Africa to express their anger.

Read the article to know more.  

https://www.nbcnews.com/news/world/protesters-ransack-south-african-h-m-stores-over-racist-ad-n837506

Discussion Questions:

  1. What are your thoughts on H&M’s advert?
  2. What are your thoughts on the protesters action?
  3. Speak about another company that was involved in a similar controversial.
  4. H&M already issued an apology for the racist advert. How do you think this kind of advert or controversy can affect a company like H&M?
  5. Share your thoughts about protests over corporate wrongdoing turning violent in South Africa. Has there ever been a similar incident in your country? Talk about it.

Cities Face a Surge in Online Deliveries

B2 – Upper Intermediate

Online delivery service is very popular and a convenient way for customers to receive items right at their doorstep but to what extent? Will this continue to keep the streets busy and congested.

Read the article to know what the growth of online shopping looks like on the ground in America’s largest cities.

http://www.bbc.com/news/business-42245367

Discussion Questions:

  1. Talk about some problems associated with growing deliveries brought about by skyrocketing online shopping.
  2. What can be done to address these issues?
  3. Do you think it is the same problem in the city where you live in? Why is this so?
  4. How do you feel about online shopping deliveries overall?
  5. How important is online shopping for you?

UK Ban on Petrol and Diesel Cars

B2 – Upper Intermediate

Undeniably, air pollution has been a problem in every country around the world. No wonder a lot of car companies are heading for electric and hybrid cars in the future. Just recently, the UK has announced its plans to fight air pollution by banning petrol and diesel cars starting 2040.

Is it a good idea or will it be a little too late by then?  Let’s read the article below and let us know your opinion about the subject.

http://www.abc.net.au/news/2017-07-26/uk-to-ban-sales-of-petrol-diesel-fuelled-cars-from-2040-reports/8744076

Let’s talk:

1. What do you think about Britain’s plan to ban the sale of new petrol and diesel cars from 2040?
2. Would you support such a ban in your country? Why? Why not?
3. How long do you think it will be before all cars on the road are electric? Why?
4. Do you believe that electric cars will be cheaper to maintain than ICE cars by 2025-2029? Why? Why not?
5. What do you think governments should do to encourage people to buy electric cars?
6. Why do you think some people are still skeptical about electric cars?

Public Napping Space in Madrid

B1 – Intermediate

Siesta is an old Spanish tradition. With the advent of technology and amidst the fast-paced city life, a Spanish company opened a place for taking naps.

This Madrid-based nap bar said on their website, “The siesta is considered one of those small pleasures of life, especially recommended in every way for its clear health benefits”.

Listen to this audio and read the transcript about this interesting public napping space.

https://learningenglish.voanews.com/a/madrid-becomes-the-latest-city-to-open-public-napping-space/3976843.html

Discussion Questions:

  1. What do you think about Siesta & Go’s nap bar?
  2. Would you be interested in visiting a nap bar? Why? Why not?
  3. Are you able to sleep anywhere? Why? Why not?
  4. Do you think that naps are beneficial for one’s health? Why? Why not?
  5. Are there napping spaces in your town or city? If so, please describe how they work. If not, do you think there should be one? Why? Why not?

Instant Gratification as a Marketing Tactic

B2 – Upper Intermediate

Humans are naturally inclined to have desires for things. In the business setting, whoever provides these desires in the best way and timely manner possible, gets ahead of the competition.

With this in mind, instant gratification can offer a wide array of benefits for digital marketers.

Get a deeper understanding of instant gratification, how it works to a company’s advantage in marketing, and ways to provide it to customers.

Discussion Questions:

1. Explain why people expect immediate responses now.

2. What are your thoughts on the ideas presented in this article?

3. What are some other ways to handle customer’s desire for instant gratification?

4. Does the company you work for use instant gratification? In what ways?

5. Do you agree that instant gratification provides benefits for businesses?

Google to Stop Searching Email to Sell Advertisements

 

© user: photo-mix / Pixabay / Public Domain
© user: photo-mix / Pixabay / Public Domain

B2 – Upper Intermediate

Do you ever wonder why the right products show up on the side of your screen whenever you open the Google website? They are secretly scanning and searching for our activities and match it with the products we would likely buy. For some, the thought of it is scary. No wonder human rights activists are concerned about it for years.

Read more about it here:

https://learningenglish.voanews.com/a/google-stop-scanning-ads-gmail/3916800.html

Discussion Questions:

1. What email service do you use? Why?
2. Do you find online ads useful or annoying? Why?
3. Why do you think Google is the most popular search engine?
4. Do you worry about your privacy when you browse the internet? Why? Why not?
5. Do you think that email scanning is an invasion of privacy? Why? Why not?