Store Returns

B2 – Upper Intermediate

Store return policy is considered one of the most important factors in customer’s purchasing decision. Customers want the guarantee that they can return the product they bought with no hassles. Therefore, it is necessary for companies to set reasonable return policies. However, do customers really take the time to understand them?

Listen to this audio and read the transcript on store returns.

Discussion Questions:

  1. What is wrong with the sweater according to the customer?
  2. Why isn’t the customer allowed to return the product?
  3. Have you returned a product before? How did it go?
  4. What is the usual return policy in your country? Do you carefully read the terms and conditions in a return policy?
  5. Have you ever had any other problems returning products and getting a refund?

Car Accidents

B2 – Upper Intermediate

If you have been driving for awhile, you’ve probably already realized that not everyone drives well, although, most people think they do. Some drivers change lanes without paying much attention, some drive too fast, others drive too closely to other vehicles on the road and some make sudden turns causing road accidents.

Listen to this audio and read the transcript on car accidents.

Discussion Questions:

  1. What happened to Katie? How did it happen?
  2. What’s wrong with the car? How did this accident affect Katie’s plans for the weekend?
  3. What solution does the mother provide?
  4. Have you ever been in or witnessed a car accident before?
  5. What driving safety measures do you always follow?

Carnival Scam Science

B2 – Upper Intermediate

A carnival is a fun place where people have fun and play games but have you ever played any carnival games before? Have you ever experienced winning and losing those games?

We all have probably heard of carnival games being scams. The question is, how are they ripping us off?

Do they glue bottles so we can’t knock them down, do they make it impossible to land a shot on a net, or do they do something subtle so they make a lot of money?

To understand this, take a look at this video.

Discussion Questions:

  1. Do you actually think carnival games are a scam? Explain your stand.
  2. Do you agree with the points made in the video? Yes or no? Explain your opinion.
  3. What are the things that this video taught you about carnivals games and the science behind them?
  4. Do you think you have higher probability of winning a prize at carnival games after watching this video?
  5. Talk about any of your fond/unforgettable memories at carnivals.

Clutter Can Be So Bad For People With Anxiety

B2 – Upper Intermediate

Take a quick glance around your home: Do you see disorganized drawers, scattered toys on the floor, or stacks of mails? An overflowing trashcan? Having a cluttered home makes us feel out of control and exhausted. Is clutter just a housekeeping issue or has it already become a mental health issue?

Let’s read the article below to find out how clutter affects people with anxiety.

https://www.huffpost.com/entry/why-clutter-bad-people-anxiety_l_60636df8c5b6d5b7a6936282

Discussion Questions:

  1. Do you like cleaning? How often do you clean your house?
  2. Does clutter or mess bother you? Does it cause you anxiety?
  3. Are you a neat freak?  Do you know any neat freaks?  How crazy are they about cleanliness?
  4. How do you deal with the clutter in your home?
  5. Is it really possible to find beauty in chaos? Explain your point.

Pre-Loved Fashion from Niche to Mainstream

B2 – Upper Intermediate

Fashion-conscious consumers are turning towards pre-loved or secondhand clothes. As a result of this craze, big brands like Asos and Marks & Spencer are joining in. They believe that this trend could go into the mainstream.

Buying pre-loved clothes allows shoppers to keep up with trends without drying up their budgets. Aside from that, it is also good for the environment. Using and reusing clothes help reduce overall carbon emissions. Hence, it’s is hitting two birds with one stone.

Click the link and read the article to know more about how pre-loved fashion is turning from niche to mainstream.

https://www.theguardian.com/fashion/2021/may/01/pre-loved-fashion-moves-from-niche-to-mainstream-as-retailers-join-the-fray

Discussion Questions:

  1. What are pre-loved items? Have you ever owned any? Why or why not?
  2. What are your thoughts on this emerging trend in business and in the fashion industry?
  3. Do you agree or disagree that well-know retail brands should join in on this? Explain your point.
  4. What are the benefits and disadvantages of buying pre-loved items?
  5. How do you normally dispose of your old stuff?

Smacked Children Gets Involved in Partner Violence in Adulthood

B2 – Upper Intermediate

Corporal punishment is a punishment intended to cause physical pain to a person. It includes spanking, smacking, slapping, pinching, pulling, and hitting with an object. It has been a controversial topic for quite some time now – decades, in fact. But why does it happen, and how does it affect development and later relationships??

Let’s read the article below to find out the effects of smacking on children.

https://theconversation.com/evidence-shows-children-who-are-smacked-are-more-likely-to-be-involved-in-partner-violence-in-adulthood-159632

Discussion Questions:

  1. What do you think of spanking/smacking children?
  2. In your opinion, how does smacking affect children?
  3. What do you think is the best way to discipline a child?
  4. What’s the difference between discipline and punishment?
  5. What would you do if your child behaved badly in public?
  6. Is it right for the government to ban smacking? Explain your point.

How False Information Spreads

B2 – Upper Intermediate

Today, almost everything we do has something to do online; may it be our pastime or our jobs. Sometimes, we feel the need to be connected online for fear of missing out on a lot of things.

As a result, different industries have adapted to this trend and have increased their online presence. This includes news media. Now, it’s more common to see people reading news articles online than in a newspaper. With so much information available at our fingertips, we need to be careful about the things we read online.

Click the link and listen to the audio to learn more about how quickly false information can be spread online.

https://learnenglishteens.britishcouncil.org/skills/listening/advanced-c1-listening/how-false-information-spreads

Discussion Questions:

  1. What are the reasons false information spread so easily with the help of technology?
  2. How can false information be prevented from being spread on the internet?
  3. Share a hoax you have heard of before that many people believed right away.
  4. Do you read the news online? Which websites do you get your news from? Why do you get info from these websites?
  5. Do you use Wikipedia? What is your opinion about it or the information on it?

Professionals Want To Go Back To the Office

B2 – Upper Intermediate

COVID-19 has lead to more and more employees working from home. 98% of people surveyed said they would like the option to work remotely for the rest of their careers. With workers finding some challenges in this new work setup, not everything is positive.

Let’s read the article to find out what these 6 professionals shared about their experiences working from home and why they want to go back to working in the office again.

https://www.huffpost.com/entry/return-to-office-work_l_60818168e4b01e14f06eb30a

Discussion Questions:

  1. Are you currently working from home? What’s your daily routine like for working?
  2. What’s your biggest struggle with working remotely?
  3. How can companies with remote workforce benefit from implementing flexible/remote working?
  4. What do you do when taking breaks and to recharge throughout the day?
  5. Are remote workers happier than office employees? Explain your point.

The Ideal Woman

B2 – Upper Intermediate

Although there are times when it is not easy to know the reasons why we fall in love, the reasons why we stay in love are easier to recognize. Perhaps looking for a perfect partner is unrealistic that is why we must settle with the next best thing — an ideal partner.

Let’s listen to Ed and Rocky as they talk about Rocky’s ideal woman.

Discussion Questions:

  1. What kind of woman does Rocky like?
  2. What do you think of his ideal woman? Do you agree with his thoughts on household responsibilities?
  3. What is your idea of the perfect man/woman?
  4. Is it good to have high expectations in a relationship?

Divorce Lawyers

B2 – Upper Intermediate

Marriage is a commitment. It’s a commitment to do whatever is necessary to make the marriage work. There are times when it just won’t work despite the compromise the couples make. When is it right to surrender?

Let’s listen to Phil’s potential divorce story.

Discussion Questions:

  1. What is going on between Sharon and Phil?
  2. What reasons does Phil have to justify his divorce? What does Tonya think about them?
  3. What does “call it quits” mean?
  4. Do you think Phil is ready for a married life?
  5. Do you have high divorce rate in your country? What are the common reasons couple get divorced?
  6. What do you think of divorce lawyers? Are they in demand and highly paid in your country?