Tag: Business English

Skype Shutdown

B2 – Upper Intermediate

Skype is known for revolutionizing internet-based communication. It was founded in 2003 offering free voice calls between PCs and economical rates for calling landlines and mobile phones.

However, this legendary service is scheduled to be retired on May 5, as Microsoft transitions its focus to the more up-to-date Microsoft Teams Free platform.

Let’s read the article and know more about this iconic application shutting down.

https://www.msn.com/en-us/technology/software/skype-is-shutting-down-after-two-decades/ar-AA1zZV5l?ocid=BingNewsSerp

Vocabulary Questions:

  1. What does “free tier” mean? “Skype will “no longer be available” to use starting in May, the company confirmed on X, telling users that their log-in information can be used on Microsoft Teams’ free tier in the “coming days.”” Use it in a sentence.
  2. What does the phrase “ill-fated” mean? “Microsoft integrated the service into its other products, such as Office and its ill-fated mobile operating service Windows Phone.” Use it in a sentence and give 2 synonyms.
  3. What does “catch on” mean? “Skype launched in 2003 in Estonia and quickly caught on as a way to make free calls worldwide, a notable perk considering international calling on traditional phones used to be expensive.” Use it in your own sentence.

Discussion Questions:

  1. What are your thoughts on Skype shutting down?
  2. Have you had much experience with Skype? What are your thoughts on its strengths and weaknesses?
  3. What video calling apps do you use most often? And why is it your call app of choice?
  4. Can you think of any apps that were once staples in your routine, but have since fallen out of favor? What lead to it becoming less popular than before?
  5. Which of your frequently used apps would you be most upset to lose access to? And why?

US Health Insurance Company Wants Too Much Money

B1 – Intermediate 

UnitedHealth is under investigation by the US Department of Justice (DOJ) for their billing practices for extra payments for Medicare Advantage plans.

Listen to this audio and read the transcript about an investigation on UnitedHealth’s Medicare billing practices.

https://www.newsinlevels.com/products/us-health-insurance-company-wants-too-much-money-level-3

Vocabulary Questions:

  1. What does “billing” mean? “According to the Wall Street Journal, the US Department of Justice (DOJ) is investigating UnitedHealth’s Medicare billing practices.” Use this word in a sentence.
  2. What does “wrongdoing” mean? “UnitedHealth claims it is unaware of the investigation and denies wrongdoing.” Use this word in a sentence.
  3. What does “buyout” mean? “Meanwhile, the company is also offering buyouts to employees in its benefits unit.” Use this word in a sentence.

Discussion Questions:

  1. Share your thoughts on UnitedHealth’s billing practices.
  2. How is this investigation affecting UnitedHealth?
  3. If you are an investor in this company are you also going to sell your shares? Why or why not?

How Coca-Cola Used You To Win

B2 – Upper Intermediate

Coca-Cola’s “Share a Coke” campaign brilliantly transformed a simple idea—printing popular names on Coke bottles—into a viral marketing phenomenon. By making the experience personal and shareable, Coca-Cola not only boosted sales, but also reconnected with young adults, turning an ordinary product into a social experience.

Watch the video to know more about it and be able to answer the questions below.


Vocabulary Questions:

  1. What does the phrase “fizzle out” mean? “In early 2010, Coca-Cola’s sales were fizzling out particularly in Australia where young adults weren’t drinking Coke.” Use it in a sentence.
  2. What does the idiom “cherry on top” mean? “Every single word was reviewed and approved by Senior Management and the cherry on top, they had to design a brand new font specifically for this campaign.” Use it in a sentence.
  3. What does “strike gold” mean? “Among young adults, consumption of Coke jumped by 7%. It wasn’t long enough that Coca-Cola realized they had struck gold.” Use it in a sentence.


Discussion Questions:

  1. Do you think the success of the “Share a Coke” campaign was primarily due to personalization, or were other factors equally important? Why?
  2. Some critics argue that Coca-Cola’s campaign was clever but didn’t lead to long-term brand loyalty. Do you agree or disagree? Why?
  3. In your opinion, should more brands adopt similar personalized marketing strategies, or does this approach lose its impact when overused?
  4. How did the “Share a Coke” campaign change consumer behavior, and what lessons can other brands learn from it?
  5. What role did social media play in making the campaign go viral, and do you think it would have been as successful without it?





Trump and Europe’s Wind Energy

B1 – Intermediate 

One of the first things US President Donald Trump is doing is to temporarily stop new offshore wind projects. These new wind energy policies affect some of Europe’s most important green energy companies.

Listen to this audio and read the transcript about President Donald Trump’s decision to stop new US offshore wind leasing projects.

https://www.newsinlevels.com/products/trump-and-europes-wind-energy-level-2

Vocabulary Questions:

  1. What does “offshore” mean? “The company took a 1.69 billion dollar loss on US projects, including Sunrise Wind, which was meant to be the largest US offshore wind farm.” Give two (2) synonyms or similar expressions and use ‘offshore’ in your own sentence.
  2. What does the phrase “to be/get hit hard” mean? “Denmark’s Orsted got hit hardest, as its shares fell by 17%.” Use this idiom in a sentence.
  3. What is a “wind farm”? “The company took a 1.69 billion dollar loss on US projects, including Sunrise Wind, which was meant to be the largest US offshore wind farm.” Use this phrase in a sentence.

Discussion Questions:

  1. Share your thoughts on this news.
  2. What are the good and bad things about wind turbines and wind energy?
  3. Mr. Trump believes wind turbines are ugly, too expensive, and harmful to animals. What is your opinion on his views about wind energy?
  4. How does US President Trump’s new policies affect the European wind power companies?
  5. What can these companies do to move forward from this problem/situation?

Spot a Fake Louis Vuitton Bag

B2 – Upper Intermediate 

Louis Vuitton is one of the most important brands in the fashion industry, and perhaps the world. Many can only dream about owning a bag or any item from the very expensive designer label.

So many are trying to imitate, make, and sell fake Louis Vuitton products.

The problem is that it is getting more and more difficult to know if they are authentic or not.

Watch the video how to difficult it is to tell an original Louis Vuitton bag from a fake one.

Vocabulary Questions:

  1. What does the word “sought-after” mean? “She sells Louis Vuitton, Chanel, and other sought-after brands.” Give two (2) synonyms or similar expressions and use ‘sought-after’ in your own sentence. 
  2. What does the phrase “telltale sign” mean? “Do they have items that no one else has, but all of a sudden, this website has them? Those are definite telltale signs.” Give two (2) synonyms or similar expressions and use ‘telltale sign’ in your own sentence.
  3. What does “run-of-the mill” mean? “This is your run-of-the-mill counterfeited piece with the Gucci.” Give two (2) synonyms or similar expressions and use ‘run-of-the mill’ in your own sentence.

Discussion Questions:

  1. How can the difficulty of spotting fake products affect the original brands?
  2. How can brands fight against counterfeiting?
  3. How can you tell if an item sold online is fake or not?
  4. Share your experience unintentionally buying a fake product on the internet.

Subscriptions Are Ruining Our Lives

B2 – Upper Intermediate

Subscriptions are becoming an inevitable aspect of both online and offline life. There will always be a subscription-based service to suit your demands, whether they are related to entertainment, food, or music. We pay for an increasing number of subscriptions because we desire services in our lives, and the more we pay, the bigger our costs get.

To learn more about how businesses use the subscription model, watch the video below.

Vocabulary Questions:

  1. Explain “cash grab”. “ Like most people, I thought that subscriptions were just an annoying and frustrating cash grab by greedy corporations.”. Create a sentence using this phrase.
  2. What does “software tethering” mean? “This tactic is called software tethering and it shows up all over the place” Use this term to make your own sentence.
  3. What is the meaning of “to go public“? “Salesforce went public in 2004 and was the top performing IPO of the year.” Use this term in a sentence.

Discussion Questions:

  1. How do you feel about subscription-based services in general?
  2. How do you feel about subscription services that force you to pay for something you own?
  3. What is the purpose of subscriptions today? Why were they designed this way? Are they built with good intentions in mind? 
  4. Do you have any subscriptions? If so, is the price worth the services they offer you?

America’s Biggest Brands Are Failing to Keep Up in China

B2 – Upper Intermediate

Despite their global reputation, many of America’s biggest brands are struggling to maintain a competitive edge in China. Shifting consumer preferences, the rise of local competitors, and increasing regulatory challenges are making it harder for these brands to thrive. Chinese consumers are favoring domestic products that better align with their tastes, values, and budgets. This evolving market landscape highlights the challenges of adapting to a rapidly changing and highly competitive environment.

Watch the video and be able to answer the questions below.

Vocabulary Questions:

  1. What does “squeeze out” mean in this sentence, “Tastien” is just one example of a Chinese brand squeezing out U.S. rivals.“? Use the phrase in a sentence.
  2. What does “to make inroads” mean? “Younger Chinese consumers are increasingly gravitating towards brands that incorporate elements of traditional Chinese culture and style and it has allowed brands like Anta to make inroads in a market that long has been dominated by Nike and other Western brands.” Use the phrase in a sentence.
  3. What does the phrase “an untapped gold mine” mean? “The country’s more than 1 billion shoppers were once seen as an untapped gold mine for Western brands.” Use the phrase in a sentence.

Discussion Questions:

  1. Why do you think some American brands struggle to connect with Chinese consumers, despite their global popularity?
  2. Do you believe American companies should prioritize adapting their products to local tastes, even if it means changing their identity?
  3. What strategies can American brands adopt to compete effectively with Chinese companies in their home market?
  4. How does the rise of national pride and preference for local brands influence consumer behavior in China?

The Swedish Gummies Candy Craze 

B2 – Upper Intermediate

The Swedish gummies craze is sweeping the internet, capturing the hearts (and taste buds) of candy lovers around the world. Known for their unique flavors, high-quality ingredients, and fun, minimalist packaging, Swedish gummies offer a refreshing twist on classic gummy candy.

Watch the video to learn more and be able to answer the questions below.

Vocabulary Questions:

  1. What does the word “palette” in this sentence? “There are plenty of other treats more suited to my American palette.” Give two (2) synonyms or similar expressions and use ‘palette’ in your own sentence.
  2. What does the phrase “a gap in the market” mean? “Swedish candy was going viral and to me, what that signal is that there was a gap in the market of people who wanted to try new sweets, new textures.” Use the expression in a sentence,
  3. What does the phrase “hail from” mean? “The Bon Bon co-founder hails from Sweden where he says kids are only allowed to have sweets once a week.” Give two (2) synonyms or similar expressions and use ‘hail from’ in your own sentence.

Discussion Questions:

  1. What are your thoughts on the Swedish gummies craze?
  2. What do you think sets Swedish gummies apart from traditional gummies from other countries?
  3. Do you believe that the emphasis on natural flavors and less sugar makes Swedish gummies more appealing?
  4. How important is unique packaging and branding to you when choosing candies like Swedish gummies?
  5. Why do you think Swedish gummies have become so popular on social media platforms?
  6. In what ways might the rise of “healthier” candies like Swedish gummies impact the candy industry overall?

Chaos Packaging

B2 – Upper Intermediate

Chaos packaging is a new design trend that uses bold, unusual elements to make packaging stand out and surprise people. With bright colors, mixed-up patterns, and unpredictable fonts, chaos packaging aims to break the rules and create eye-catching designs through intentional disorder. This style appeals to people who like unique and expressive looks, helping products stand out on busy store shelves.

Watch the video and be able to answer the questions below.

Vocabulary Questions:

  1. What does “press for more” mean in this sentence? “Those creative containers along with their delicious product are keeping consumers pressed for more.” Use it in a sentence.
  2. What does ‘hit the sweet spot‘ mean? “Creativity with a little side of chaos and some advertising that experts say, could hit the sweet spot in sales.” Make one sentence using this expression.
  3. What does “gold” mean in this sentence? “If you have an interesting packaging that people are willing to take a photo and post and do the advertising for you, that’s gold for marketers.” Use it in a sentence.

Discussion Questions:

  1. Do you think chaos packaging helps products stand out in a positive way, or does it create too much visual noise?
  2. In your opinion, does the use of chaotic design elements make a product seem more appealing or less trustworthy?
  3. How might chaos packaging influence the way consumers perceive a brand or product?
  4. What are some potential downsides to using chaos packaging, especially in terms of readability and clarity?
  5. How does chaos packaging compare to more traditional, minimalist packaging in capturing consumer interest?

Hoax Bomb Threats Hurting Air Travel

B2 – Upper Intermediate

A spike in hoax bomb threats is causing widespread disruption in India’s air travel, with numerous flights being delayed, diverted, or canceled.

Passengers are left anxious and frustrated as these false alarms continue to target both domestic and international routes. Airlines are struggling to manage the operational and financial fallout.

Meanwhile, authorities are working to track down the individuals responsible, but the rising number of incidents poses significant challenges.

Learn more about the impact of these hoax bomb threats on air travel in India.

https://www.bbc.com/news/articles/cx2kz84kgj0o

Vocabulary Questions:

  1. What does “rash of something” mean? “In 2018, a rash of jokes about bombs by airplane passengers in Indonesia led to flight disruptions.” Make a sentence with this phrase.
  2. What does “to wreak havoc“? “These hoaxes end up wreaking havoc in one of the world’s fastest-growing aviation markets.” Use this idiom in a sentence.
  3. What does “to throw off balance” mean? “Delays lead to cancellations, and schedules are thrown off balance.” Make a sentence with this expression.

Discussion Questions:

  1. Have you ever experienced a flight delay or diversion? How did it make you feel?
  2. Do you think hoax bomb threats are a serious issue? Why or why not?
  3. How do you think technology, like social media, impacts travel safety today?
  4. How do you feel about traveling by air in light of recent news about hoax bomb threats?
  5. What do you think airlines should do to ensure passengers feel safe during their flights?