B2 – Upper Intermediate
In the dynamic landscape of today’s professional sphere, workplace conflicts are inevitable, requiring leaders to adeptly navigate through the complexities of human interactions.
Please read this comprehensive guide, we delve into five common sources of workplace conflicts, exploring practical methods for resolution and prevention.
Vocabulary Questions:
- What does “bad actor” mean here, “It sends a message to potential victims it is okay to raise even potentially emotional situations to management and to potential bad actors’ inappropriate behavior is not tolerated.”? Use it in your own sentence.
- What does “to pin down” mean here, “Unfortunately, discrimination and harassment is a workplace conflict that is often difficult to pin down and is often underreported – especially when it comes to sexual misconduct.”? Use it in your own sentence.
- What does “to set the tone” mean? “Your leadership style – and attention to employee safety – sets the tone for the company.”? Use it in your own sentence.
Discussion Questions:
- In addressing discrimination complaints, why is it crucial for leaders to take complaints seriously, and what message does this convey to both potential victims and potential wrongdoers?
- When an employee is accused of harassment, what key steps should a leader take to handle the situation objectively and ensure fairness for both the accuser and the accused?
- With the increase in remote work, communication challenges have become more prevalent. How can leaders effectively address communication mistakes in a way that promotes understanding, prevents tension, and improves future communication within the team?
- As a leader dealing with clashes in personalities or work styles among team members, what strategies can be employed to encourage diversity and collaboration while resolving conflicts rooted in employee differences?